{"id":29607,"date":"2022-11-15T09:32:44","date_gmt":"2022-11-15T08:32:44","guid":{"rendered":"https:\/\/www.campingbusiness.eu\/?p=29607"},"modified":"2022-11-15T09:32:44","modified_gmt":"2022-11-15T08:32:44","slug":"il-portale-campingvillage-travel-compie-10-anni-al-servizio-delle-strutture-ricettive-e-del-turista","status":"publish","type":"post","link":"https:\/\/www.campingbusiness.eu\/en\/il-portale-campingvillage-travel-compie-10-anni-al-servizio-delle-strutture-ricettive-e-del-turista\/","title":{"rendered":"The CampingVillage.Travel portal turns 10 years old at the service of accommodation facilities and tourists"},"content":{"rendered":"<p>Riccardo Viroli is CEO and co-founder of <a href=\"https:\/\/www.campingvillage.travel\/en\/\" target=\"_blank\" rel=\"noopener\">CampingVillage.Travel<\/a>, one of the leading portals for the promotion of campsites and villages throughout Italy, supporting hundreds of campsites from their needs to the creation of their customised strategy. This year CampingVillage.Travel turns 10 years old in the outdoor tourism sector.<\/p>\n<p><strong>Camping Business \u2013 This year CampingVillage.Travel turns 10. How has the initial project evolved?<br \/>\n<\/strong><strong>Riccardo Viroli \u2013<\/strong>\u00a0So many things have changed since we started, perhaps a book would not be enough to go over them all. Many situations have changed due to market requirements, others as a result of our considerations on what was the best way to connect the tourist with the facility. Often we involved the facilities in a process of change, so that they understood with us what improvements to make. <strong>The principle that inspires us, however, is always the same, namely the desire to represent the most innovative portal<\/strong> in the sector for tourists and at the same time be of support to accommodation facilities in strategic terms of promotion and marketing.<\/p>\n<p><strong>Camping Business \u2013 Since 2012, the way users search for campsites has been enriched with new sections and functions. What were the elements that led to this change?<br \/>\n<\/strong><strong>Riccardo Viroli \u2013<\/strong>\u00a0At the basis of all developments in the CampingVillage.Travel network there is always data. <strong>Our added value continues to be the constant analysis and study of both customers and camping village owners<\/strong>. In the last 10 years, digitalization has soared, the massive use of smartphones has brought even the least inclined people closer together, also due to the period of isolation caused by Covid. We accommodated the requests of both tourists and facility owners, so that each of them had what they expected. We have been criticised in several contexts, especially regarding some of our choices, such as eliminating the banners. But then 12-15 months later this change was also made by other competitors because they too realised that the data showed that it was the right thing to do. <strong>The most important step was certainly taken when we realised that the tourist is no longer just looking for a place to stay, but a facility that welcomes him and meets all his needs<\/strong>. He is increasingly looking for a camping village that is as tailor-made as possible for the holiday he has in mind. This discovery gave rise to the thematic areas, guides and all the specific sections that today confirm (numbers in hand) that we are on the right track.<\/p>\n<p><strong>Camping Business \u2013 CampingVillage.Travel has also given birth to CampingVillage.Marketing. Can you tell us more about this initiative and how it relates to the activities of the primary portal?<br \/>\n<\/strong><strong>Riccardo Viroli \u2013<\/strong>\u00a0<a href=\"https:\/\/www.campingvillage.marketing\/\" target=\"_blank\" rel=\"noopener\">CampingVillage.Marketing<\/a> <strong>is the site par excellence dedicated to managers of open-air facilities<\/strong>. With the arrival of Silvia Canducci and the CampingVillage In-Formazione project staff, we have definitely done something that has never been done before in the <em>en plein air<\/em> tourism sector. That is, to give information, statistics, practical marketing tips for the specific promotion and marketing of this market, and to update on market developments. <strong>Doing all this totally for the benefit of the facilities is something I am particularly proud of.<\/strong> We have constant positive feedback on the training we &#8216;give to the sector&#8217;. We do this thanks to an overall vision we have acquired of how important it is to help and train the sector, which has completely revolutionised over the last 5 years. In order to put this idea of training into practice, we needed to include it in a more comprehensive project that encompasses the book and the manuals, which is why CampingVillage.Marketing was born.<\/p>\n<figure id=\"attachment_24708\" aria-describedby=\"caption-attachment-24708\" style=\"width: 1172px\" class=\"wp-caption alignnone\"><img src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-src=\"http:\/\/www.campingbusiness.eu\/wp-content\/uploads\/2022\/03\/3.-CampingVillage.Travel.jpg\" data-srcset=\"https:\/\/www.campingbusiness.eu\/wp-content\/uploads\/2022\/03\/3.-CampingVillage.Travel.jpg 1172w, https:\/\/www.campingbusiness.eu\/wp-content\/uploads\/2022\/03\/3.-CampingVillage.Travel-300x188.jpg 300w, https:\/\/www.campingbusiness.eu\/wp-content\/uploads\/2022\/03\/3.-CampingVillage.Travel-1024x642.jpg 1024w, https:\/\/www.campingbusiness.eu\/wp-content\/uploads\/2022\/03\/3.-CampingVillage.Travel-768x482.jpg 768w, https:\/\/www.campingbusiness.eu\/wp-content\/uploads\/2022\/03\/3.-CampingVillage.Travel-600x376.jpg 600w, https:\/\/www.campingbusiness.eu\/wp-content\/uploads\/2022\/03\/3.-CampingVillage.Travel-64x40.jpg 64w\" decoding=\"async\" class=\"wp-image-24708 size-full lazyload\" alt=\"\" width=\"1172\" height=\"735\" sizes=\"(max-width: 1172px) 100vw, 1172px\"><noscript><img decoding=\"async\" class=\"wp-image-24708 size-full\" src=\"http:\/\/www.campingbusiness.eu\/wp-content\/uploads\/2022\/03\/3.-CampingVillage.Travel.jpg\" alt=\"\" width=\"1172\" height=\"735\" srcset=\"https:\/\/www.campingbusiness.eu\/wp-content\/uploads\/2022\/03\/3.-CampingVillage.Travel.jpg 1172w, https:\/\/www.campingbusiness.eu\/wp-content\/uploads\/2022\/03\/3.-CampingVillage.Travel-300x188.jpg 300w, https:\/\/www.campingbusiness.eu\/wp-content\/uploads\/2022\/03\/3.-CampingVillage.Travel-1024x642.jpg 1024w, https:\/\/www.campingbusiness.eu\/wp-content\/uploads\/2022\/03\/3.-CampingVillage.Travel-768x482.jpg 768w, https:\/\/www.campingbusiness.eu\/wp-content\/uploads\/2022\/03\/3.-CampingVillage.Travel-600x376.jpg 600w, https:\/\/www.campingbusiness.eu\/wp-content\/uploads\/2022\/03\/3.-CampingVillage.Travel-64x40.jpg 64w\" sizes=\"(max-width: 1172px) 100vw, 1172px\"><\/noscript><figcaption id=\"caption-attachment-24708\" class=\"wp-caption-text\">The promotional portal CampingVillage.Travel<\/figcaption><\/figure>\n<p><strong>Camping Business \u2013 Through the portal is it possible to trace the identikit of the new traveller and his needs and priorities?<br \/>\n<\/strong><strong>Riccardo Viroli \u2013<\/strong>\u00a0Absolutely yes, the beauty of digital is that many things are traceable and measurable. In our context, when we have (always based on data) ideas that can generate or improve contact between the tourist and the structure, we make them part of our &#8216;experimental projects&#8217; section for which we have an annual budget. In recent years we have seen how the tourist has changed and what his new needs are. <strong>Today, segmenting it by individual structure is essential to be able to define strategies that can really direct and optimise marketing budgets<\/strong>.<\/p>\n<p><strong>Camping Business \u2013 What does it mean for a campsite to promote itself on your portal in terms of marketing and sales strategies? What results does the campsite owner-manager expect?<br \/>\n<\/strong><strong>Riccardo Viroli \u2013<\/strong>\u00a0Our approach has never been and never will be aimed at selling a service without first understanding the campsite&#8217;s needs and being able to assess how to help it. Promoting yourself today within a network like CampingVillage.Travel means having a virtual space in which to get to know the current open-air tourism market and being able to exploit a specific promotional channel to update and improve. Expectations are almost always met, because there is a continuous discussion with the facility manager and it is <strong>our custom to explain the real function of a promotion portal and how to get the best results from it<\/strong>. In the past year we have also implemented customer support, which is taken care of by our valued Sofia, who contacts the facility managers throughout the year and supports them in updating their section so as to achieve greater results.<\/p>\n<p><strong>Riccardo Viroli \u2013 At the last edition of SIA Hospitality Design, you gave a speech on open-air holidays and specifically on new travel motivations. Can you briefly outline the conclusions you came to?<br \/>\n<\/strong><strong>Riccardo Viroli \u2013<\/strong>\u00a0As I said in my speech at <a href=\"https:\/\/en.siaexpo.it\/\" target=\"_blank\" rel=\"noopener\">SIA Hospitality Design<\/a>, which was followed by excellent feedback, the market has really changed. These last two years have shown us that the holiday from an accessory good has become a primary good. The data tell us that people are willing to invest more in their holidays than in pre-Covid years. The motivations that move these people are diverse, we have already worked out some of them and are profiling others, and they will certainly be very useful and interesting information for those who follow us. <strong>The advice that we continue to give, however, is that each reality must be examined in a specific form, and then a personalised and successful strategy must be created<\/strong>. We are always ready to do that, and after 10 years the fact that doing it still gives us more satisfaction and results makes us realise that we are on the right track.<\/p>\n<p>We interviewed Riccardo Viroli at SIA Hospitality Design 2022, to hear his impressions of this year&#8217;s edition click <a href=\"https:\/\/www.youtube.com\/watch?v=x4NycVqc8Yo&amp;list=PLZsO7kdmANkORVA5DnaXFn50TGTEIYV1a&amp;index=2&amp;t=435s\">here<\/a><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Riccardo Viroli \u00e8 CEO e Co-Founder di CampingVillage.Travel, uno dei portali leader per la promozione di campeggi e villaggi in tutta Italia, che supporta centinaia di campeggi partendo dalle loro esigenze per arrivare alla creazione di una loro strategia personalizzata. Quest\u2019anno CampingVillage.Travel compie 10 anni nel settore del turismo en plein air.<\/p>\n","protected":false},"author":20,"featured_media":29679,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[102,98],"tags":[371,284,339,670],"class_list":["post-29607","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-in-evidenza-en","category-news-en","tag-campingvillage-marketing-en","tag-campingvillage-travel-en","tag-riccardo-viroli","tag-sia-hospitality-design-en"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.6 (Yoast SEO v28.6) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>The CampingVillage.Travel portal turns 10 years old at the service of accommodation facilities and tourists - Camping Business<\/title>\n<meta name=\"description\" content=\"Riccardo Viroli \u00e8 CEO e Co-Founder di CampingVillage.Travel, uno dei portali leader per la promozione di campeggi e villaggi in tutta Italia, che supporta centinaia di campeggi partendo dalle loro esigenze per arrivare alla creazione di una loro strategia personalizzata. Quest\u2019anno CampingVillage.Travel compie 10 anni nel settore del turismo en plein air.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.campingbusiness.eu\/il-portale-campingvillage-travel-compie-10-anni-al-servizio-delle-strutture-ricettive-e-del-turista\/?lang=en\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"The CampingVillage.Travel portal turns 10 years old at the service of accommodation facilities and tourists\" \/>\n<meta property=\"og:description\" content=\"Riccardo Viroli \u00e8 CEO e Co-Founder di CampingVillage.Travel, uno dei portali leader per la promozione di campeggi e villaggi in tutta Italia, che supporta centinaia di campeggi partendo dalle loro esigenze per arrivare alla creazione di una loro strategia personalizzata. 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